Assistant General Manager Position – Planet Lodges

Does relationship building, navigating dynamic business operations – to delight guests and exceed goals – bring out your best self? Then, this Assistant General Manager position may be your best next career choice. As Assistant General Manager, you will • Oversee hotel operations to ensure a safe, comfortable environment for guests to enjoy and where staff can excel. Get out from behind the desk to observe guest experiences and staff interactions. When complications surface – and they will – make it right for the guest and open channels for communication with agents and team members. • Build and Foster Front Office & FB Staff. Create an environment that’s engaging, where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle. • Team up with Sales to brainstorm and implement occupancy and revenue boosting strategies. • Keep a pulse on operational and financial performance. Actively participate in the budget process, and accurately forecast for optimal staff and supply levels, maximum flow-through, and exceptional guest experience • Act as Manager on Duty and assist the General Manager in their duties as needed.

Knowledge, Skills, and Competencies: • Bachelor’s degree in Hotel Management or related business field • Minimum 2 – 3 years operational experience in Front Office or F & B Operations

• Strong business communication skills verbal and written, a second language is helpful.
• High work ethic, disciplined with supervisory experience
• Computer skills in Microsoft Suite and experience working with a Property Management System
• Must be able to handle cash and credit transactions
• Flexibility to travel as needed to cover at sister Lodge
• Regular attendance according to established guidelines

This description is not an exhaustive list of all job functions that are required of a fit in this position. Therefore, other duties may be assigned in this position from time to time.

To apply, reply in confidence to this email i.e. PlanetLodgesManagement@gmail.com with your credentials.  Planet Lodges is an equal opportunity employer, female candidates are encouraged to apply.

Lodge Management

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Planet Lodges
Airport Planet Lodge  &  Arusha Planet Lodge
Management Email: PlanetLodgesManagement@gmail.com

Lodge Email:Bookings@Planet-Lodges.com  Web: https://www.Planet-Lodges.com

Mailing address: P.O. Box 12865, Arusha, Tanzania.