CAMP STAFF JOB VACANCY

CAMP STAFF JOB VACANCY

Our client is looking for experienced and hardworking individuals to fill in the following vacant position in their camps in Western Tanzania.

CAMP MANAGERS

A Camp Manager’s role is to supervise and ensure that the camp is clean, and that staff works as a team in a dependable and well-balanced manner so as to ensure that clients have an unforgettable stay at the Camps. The camp Manager will be responsible to ensure clients are well-served meals and drinks and also working together with other staff and the operations department in addressing any client’s request or complaints.

Duties and Responsibilities

• To answer any inquiries regarding the services and attend to clients’ complaints.
• Greet and brief basic information to guests, visitors, or clients.
• Resolving clients’ complaints or problems.
• Managing guest services and activities provided by staff.
• Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
• Oversee staff assigned duties and ensure compliance with camp and National Parks rules.
• Assisting in managing the movement of staff according to company policy
• To manage all daily, weekly, and monthly operations of the camp
• To ensure all guests receive an excellent hospitality experience, compliant with our camp’s high standard of service offering.
• To ensure all staff are motivated, have a high standard of work ethic, and follow the company procedures at all times.
• To maintain strong cooperation and communication with operations departments and their teams.
• Oversee the financial procedures and ensure strict control in accordance with the company’s policy.
• Ensure that general data is accurate, timely, and consolidated and measure the performance of the individual staff.
• Health and safety including protection of all guests, staff, property, and equipment (all company assets to be managed to limit potential loss to the company).
• Ensure that overall repairs and maintenance of the property are being followed through, focusing on preventive maintenance in coordination with Operations Department.
• Ensure all store procedures and stock control are being followed correctly, in accordance with the operations department.
• Ensure that the overall hygiene of the camp is in place and maintained to a high level reaching the company standard.
• Ensure monthly and weekly stock takes are done and submitted on time according to the financial timeline.
• Exercise and implement cost-saving measures.
• Keep the Director informed of all relevant information and escalation of issues as they arise.

 QUALIFICATIONS

• Minimum 3 years’ experience in the hospitality industry as a Camp Manager.
• Leadership skills, guest-oriented, strong communication skills.
• Team orientation, faithfulness, and excellent leadership skills
• Flexibility, commitment, dedication, and reliability
• Good manners and a positive attitude
• A hospitable and service-oriented attitude

ROOM ATTENDANTS

Duties and Responsibilities

• Clean and organize clients’ rooms making sure that all the amenities are there.
• Clean and sweep floors, carpets, and rugs.
• Makes beds and changes linens.
• Clean and wash bathrooms, toilets, sinks, and countertops.
• Replenishes toilets and towels.
• Empties trash receptacles.
• Maintain the highest standard of services to clients like room briefing, and cleanness, and report any maintenance issues in your working environment.
• Room attendants should not make Clients wait for service since it is vital to make sure service is delivered on time without any delays.
• You need to keep your equipment records; in case anything breaks should be recorded and reported to your manager.

Requirements

• Experience as a housekeeper or similar role in the hospitality industry.
• Strong multi-tasking and organizational skills.
• Ability to adapt to a bush environment.
• Commitment to a high level of customer service.
• Knowledge of hotels, lodges, and restaurants.
• Ability to handle sensitive matters with efficiency and discretion.
• Certificate or Diploma in hotel management.
• Must be able to speak English fluently.

WAITERS/BUTLERS

Duties & Responsibilities

• Make sure the cleanliness of all food and beverage facilities including the restaurant, lounge, bar, and area around.
• Make sure that food and beverage services are being met with the highest standard.
• Waiter/Butler should not make Clients wait for service since it is vital to make sure service is delivered on time without any delays.
• Maintain the highest standard of services to clients, cleanness, and report any maintenance issues in your working environment.
• Make sure clients always have drinks with them unless they are satisfied.
• Make sure that drinks are served to clients at the right temperature as per their preferences.
• Ready to answer questions about menu items, ingredients, and any other necessary questions asked by your clients.
• Make sure that table set up should be prepared before clients’ arrival for their meals and ready.
• You need to keep your crockery and cutlery records; in case anything breaks should be recorded and reported to your manager.

Requirements

• Experience as a waiter or similar role in the hospitality industry.
• Strong multi-tasking and Excellent organizational skills.
• Ability to adapt to a bush environment.
• Commitment to a high level of customer service.
• Knowledge of hotels, lodges, and restaurants.
• Ability to handle sensitive matters with efficiency and discretion.
• Knowledge of food and wine pairings is a plus.
• Certificate or Diploma in hotel management.
• Must be able to speak English fluently, other languages an advantage.
• Must be willing to be based in camps in remote locations.

DRIVER GUIDE JOB VACANCY

Job Location: Western Tanzania

Job Overview: The role of a Driver Guide is to safely guide the guests on multiple game drives through Tanzania National Parks sharing expert knowledge of Wildlife, fauna, and flora during gaming to ensure guests have a memorable stay.

DUTIES AND RESPONSIBILITIES.

1. Provide solid knowledge on all levels of wildlife, history, Tanzania culture, geology, birds, trees, and Plants, and be able to share the knowledge effectively with clients.
2. Awareness of Park Roads networks and alternative road networks and the time it takes to cover distances between certain destinations to another.
3. Go beyond the call of duty by adhering to guiding protocol, National Park rules, and the Company’s code of conduct, Standard Operating Procedures, Rules, and Regulations.
4. Be Clear and consistent in providing information to clients in a charming manner.
5. Mentor the behaviour of the client’s group especially when young children are in it and ensure everyone remains in compliance with the rules.
6. Regular Vehicle check especially after conditions, making sure vehicles is in excellent working condition before starting the safari.
7. Actively host guests in all situations and properties as their guide leader over several game drives.
8. Taking full hosting responsibilities in gaming drive where possible, available to host breakfast, lunch, and dinner as well as discussing the day’s success and planning for the next day’s activities.
9. Enthusiastically communicate and promote the Company and Tanzania wildlife.
10. Perform other responsibilities related to guiding.

JOB REQUIREMENTS

1. Awareness of Park Roads networks and alternative road networks.
2. Must have good knowledge of the Western Circuit.
3. Go beyond call of duty by adhering to guiding protocol, National Park rules and regulations.
4. Not Less than 3 years’ experience as a Field Guide or similar role in the hospitality industry
5. Must be fluent in English (other languages will be added an advantage)
6. Strong multi-tasking skills
7. Excellent organizational skills and Punctuality
8. Commitment to a high level of customer service
9. Ability to handle sensitive matters with efficiency and discretion.
10. Must possess Class C driving license.
11. Must be willing to be based in camps in remote locations.

CHEF JOB VACANCY

Job Overview: The role of a Chef/Cook is to prepare different meals (Cuisines) for the guests during their stay at our camps to ensure guests have a memorable stay.

DUTIES AND RESPONSIBILITIES:

1. Creating menu items, recipes and developing dishes ensuring variety and quality
2. Ensure all food is prepared as per food preparation requirements
3. Ensure meals are produced on time, and sufficient quantities are available for the various areas
4. Maintain stock levels of all kitchen supplies
5. Prepare daily pastry and bakery requirements as per the menu
6. Be available for functions as they arise to ensure that the food is prepared and served as required
7. Be able to meet client’s dietary requirements.
8. Delegate duties to kitchen staff as per the menu requirements
9. Oversee and monitor the work of kitchen staff to ensure all tasks are done as required
10. Ensure wastage is minimized by careful supervision of food preparation methods
11. Ensure proper hygienic storage methods are utilized to prevent food loss
12. Oversee the ordering and control of stock levels
13. Ensure staff are aware of and follow safe work practices at all times
14. Assist other staff in the cleaning of the kitchen at the end of the shift and is kept clean and hygienic at all times
15. Performing other duties as assigned by the camp manager and the Head Office.

Skills and Abilities Required

1. Professional and Qualified Chef both in hot kitchen and pastry
2. Certificate or Diploma in hotel management

• Minimum 3 years relevant experience as a Chef or similar role in the hospitality industry

1. Punctual, organized, and trustworthy
2. Ability to manage and motivate other people
3. Excellent communication skills

• Attention to detail
• Ability to solve problems and resolve conflict in a constructive manner

1. Willingness to take initiative and make decisions
2. Ability to delegate tasks effectively
3. Experience as a Chef or similar role in the hospitality industry

• Ability to adapt to a bush environment

HOW TO APPLY

If you feel that you meet the criteria for the above positions, please send your CV, Cover letter, and Professional Certificates to careerintanzania@gmail.com the subject should read the post you are applying for. An email with no above Subject will not be considered.

Note: Only shortlisted candidates will be contacted. If you do not hear from us, please accept that your application did not meet our requirements. Early applicants will be given priority.