JOB VACANCY

JOB VACANCY

We are looking for an experienced and hardworking staff to work in our client’s camps.

CAMP MANAGER

Duties, Responsibilities & Performance Standards

Daily Duties

• Communicate with reservation department on client’s arrival and departure.
• Greet and briefing basic information about the camp to clients
• Managing client’s services and activities
• Answering any inquiries relating to camp policies and services and resolve any client complaints.
• Work together with other staff and management in a smooth, safe, and harmonious manner to ensure clients have a memorable stay at the camp.
• Inspect client rooms, public areas, and grounds for cleanliness and appearance
• Ensure clients are well served their meals and drinks,
• Lead, manage, teach, and coach camp teams, including support members, food services, housekeeping, laundry, maintenance, and other team members.
• Inspect client’s rooms, public areas, and grounds for cleanliness and appearance.
• Coordinating Back of House activities of the camp
• Document organizational or operational procedures.
• Managing movement of staffs according to company policy

General Requirements

• Minimum 2 years’ experience as in hospitality industry
• Previous experience in bush camps will be highly valued
• Education in Hospitality and Hotel Management is preferable
• English speaking
• Leadership skills, guest oriented, strong communication skills
• Team-orientation, loyalty, and excellent leadership skills
• Flexibility, commitment, dedication, and reliability
• Good manners and a positive attitude
• A hospitable and service-oriented attitude
• Age in between 30-45 years old

HEAD CHEF

Main Tasks:

• Creating menu items, recipes and developing dishes ensuring variety and quality
• Ensure all food is prepared as per food preparation requirements
• Ensure meals are produced on time, and sufficient quantities are available for the various areas
• Maintain stock levels of all kitchen supplies
• Prepare daily pastry and bakery requirements as per the menu
• Be available for functions as they arise to ensure that the food is prepared and served as required
• Briefing clients on the menu and be able to meet client’s dietary requirements.
• Ensure all staff are aware of their duties and what is expected of them
• Teach new staff skills they require to perform their roles to the required standard
• Delegate duties to kitchen staff as per the menu requirements
• Oversee and monitor the work of kitchen staff to ensure all tasks are done as required
• Give staff feedback on their performance to enable staff development
• Ensure wastage is minimized by careful supervision of food preparation methods
• Ensure proper hygienic storage methods are utilized to prevent food loss
• Oversee the ordering and control of stock levels
• Ensure staff are aware of and follow safe work practices at all times Ensure his own workstation is kept clean and hygienic at all times
• Assist other staff in the cleaning of the kitchen at the end of the shift
• Performing other duties as assigned by the camp manager and the Head Office.

Skills and Abilities Required

• Professional and Qualified Chef both in hot kitchen and pastry
• Certificate or Diploma in hotel management
• Minimum 2 years relevant experience as a Chef or similar role in the hospitality industry
• Punctual, organized, and trustworthy
• Ability to manage and motivate other people
• Excellent communication skills
• Attention to detail, Ability to solve problems and resolve conflict in a constructive manner
• Willingness to take initiative and make decisions
• Ability to delegate tasks effectively
• Ability to adapt to a bush environment

ROOM ATTENDANT

The Room Attendant will be responsible for cleaning and attending staff during arrival and departure.

Duties and responsibilities

• Responsible for meeting and greeting clients and doing briefing
• Responsible for cleanliness, and appearance of the camp
• Ensuring rooms are made per client’s camp standard
• Maintaining par stock of guest Supplies cleaning equipment
• Pay particular attention when preparing activities to eradicate
• Preparation of information management
• Coordinate and manage guest complaints

Additional Roles

• Daily inspection of public places, guests’ rooms, and staff
• Coordinating preventive maintenance schedule of payments with public location and Maintenance
• To maintain a high standard of cleanliness within the department.
• Report any untoward incidents/minor repairs or actions that require attention to the camp manager
• Responsible of cleaning and preparation of rooms.
• To maintain a standard of conduct and personal appearance which will instill a sense of confidence in the staff, and clients
• Manage own time and priorities workload effectively and efficiently.
• Maintain accurate and timely documentation with high standards of verbal and written communication.

General Requirements

• Diploma in hotel management/hospitality industry
• Two to three years of experience in similar role
• English Speaking is a must

WAITER

• Greet and seat guests.
• Take orders and answer questions Clients may have.
• Note down any changes or allergy information relating to guests.
• Pour hot and cold drinks and serve these to guests.
• Communicate any changes to the menu or to orders with kitchen staff.
• Ensure tables are clean and tidy at all times.
• Set tables with cutlery, glasses, and other equipment ready for new guests.
• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies)
• Prepare tables by setting up linens, silverware, and glasses
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, by taking notes
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses, and silverware to kitchen for cleaning
• Provide excellent customer service to guests

Requirements

• 1 year of customer service experience.
  • Proven experience working with food and beverages is a plus.
  • Excellent communication skills, both written and verbal, English language is a must
  • Great time management and problem-solving skills.
  • Ability to work on your feet for extended periods.
  • Diploma in hotel management/hospitality industry
  • Proven work experience as a Waiter
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Team spirit

HOW TO APPLY: Please send your application letter and CV to careerintanzania@gmail.com before 15^th Sep 2022