JOB VACANCY

JOB VACANCY

Our client is looking for experienced personnel to cover the below positions.

Job Title: TOUR CONSULTANT

Location: Arusha

Duties and Responsibilities:

• Quoting, managing, and making travel bookings including flights, transfers, as well as accommodation bookings, dealing with inquiries from initial contact to completion of each file beginning until confirmed.

• Responding and handling agent inquiries by e-mail and phone, converting inquiries from clients, both on the phone and by e-mail into actual sales.

• Taking care of reservations/cancellations/amendments and preparing your files for the Operations Department, with all correct invoices and client details
• Communicating with clients in English by mail and phone in a friendly and courteous manner, with accurate and consistent information
• All booking files must be kept in perfect order and follow-ups must be made to ensure that no opportunity for a sale is missed out on.

• Preparation of all documents and safari planners relating to each file and reconfirming all services
• Invoicing and managing payments in line with the requirements of the department
• Ensuring proficiency in all systems and utilizing them for maximum efficiency
• Acquiring and managing the emergency phone and duties as rotated among the team
• Assist with and maintain an efficient administrative system within the department
• Sourcing, leveraging, and growing trade and direct client relations to yield maximum revenue results
• Working seamlessly with the reservations, finance, operations, safaris, and sales/marketing teams to ensure the continued growth and success of the respective divisions
• Achieving targets as set out by management both on service quality and revenue generation
• Troubleshooting and taking accountability to ensure the very best quality output and client/guest satisfaction
• Issue driver’s itineraries, Driver/guide briefing for safaris
• Other duties as outlined by the management

 Requirements:

• Have a qualification in Tourism Studies diploma/degree in a tourism-related field
• Minimum 3-5 years of experience as a tour consultant in the Tanzanian safari industry or a related position.

• Passionate about creating unique safari experiences for our clients

• Team player, able to work in a busy environment but at the same time able to work individually under minimal supervision.

• Excellent communication skills and fluent in English, spoken as well as written.
• Your computer skills are up to date, including Excel, PowerPoint, working in the cloud, itinerary software, and basic Google Suite.
• Good numerical skills be able to plan itineraries and costing for budget, mid, and high-end customers.

• Must be articulate and well-spoken, confident, and able to brief and debrief clients.

• Must be organized, highly efficient, reliable, and diligent with a strong sense of responsibility and fulfillment.
• Informed decision-making ability imperative, with a sound ability to both strategize and implement, flexible and problem solver.
• Be flexible in working hours and ensure coverage where/when needed.

Package includes:

• Attractive salary package
• Health insurance for the candidate with immediate family
• Lunch & Transportation

Job Title: DRIVER GUIDES

Office Location: Arusha

Job Overview: The role of a Driver Guide is to safely guide the guests on multiple game drives through Tanzania National Parks sharing expert knowledge of Wildlife, fauna, and flora during gaming to ensure guests have a memorable stay. Driver guides with fluent communication in Italian, German, and Spanish.

DUTIES AND RESPONSIBILITIES.

1. Provide solid knowledge on all levels of wildlife, history, Tanzania culture, geology, birds, trees, and Plants, and be able to share the knowledge effectively with clients.
2. Awareness of Park Roads networks and alternative road networks and the time it takes to cover distances between certain destinations to another.
3. Go beyond the call of duty by adhering to guiding protocol, National Park rules, and the Company’s code of conduct, Standard Operating Procedures, Rules, and Regulations.
4. Be Clear and consistent in providing information to clients in a charming manner.
5. Mentor the behavior of the client’s group especially when young children are in it and ensure everyone remains in compliance with the rules.
6. Regular Vehicle check especially after conditions, making sure vehicles is in excellent working condition before starting the safari.
7. Actively host guests in all situations and properties as their guide leader over several game drives.
8. Taking full hosting responsibilities in gaming drive where possible, available to host breakfast, lunch, and dinner as well as discussing the day’s success and planning for the next day’s activities.
9. Enthusiastically communicate and promote the Company and Tanzania wildlife.
10. Perform other responsibilities related to guiding.

QUALIFICATIONS.

1. Should have a certificate in the Wildlife Management Course.
2. Age between 35 years to 45 years with a valid driving license class C, C1, and C2. (Good Knowledge of Vehicle maintenance will be an added advantage).
3. Excellent Communication skills in English, Italian, German, and Spanish (Candidates with two languages will have an advantage).
4. Should have a minimum of 5 years of experience as a Driver Guide and with good in Tanzania National Parks.
5. Age between 35 years to 45 years
6. Well-knowledgeable in Wildlife, Flora and Fauna, Culture, etc.

HOW TO APPLY

If you feel that you meet the criteria for the above positions, please send your CV, Cover letter, and Professional Certificates to careerintanzania@gmail.com the subject should read the post you are applying for.

YOUR EMAIL SUBJECT MUST READ the position applied for. An email with no above Subject will not be considered.

Note: Only shortlisted candidates will be contacted. If you do not hear from us, please accept that your application did not meet our requirements. Early applicants will be given priority