RESERVATION CONSULTANT JOB VACANCY

RESERVATION CONSULTANT JOB VACANCY

Our client is looking to recruit an experienced, qualified, and energetic candidate to join their team in the capacity of a Reservation Consultant with a broad knowledge of Tanzania as a destination.

Responsibilities:

• Receive and process all booking requests from all booking channels.
• Quoting and preparing itineraries.
• Ensure full payment of bookings is made in line with the booking terms and conditions.
• Engage, discuss, and provide solutions to agents based on their requirements.
• Process and issue detailed booking documentation to agents as required.
• Ensure that records are properly kept and archived in line with company policy.
• Make follow-ups for provisional bookings and outstanding payments.
• Promptly confirm bookings, subject to rooms being available and within defined booking policies.
• Process all reservation inquiries, ensuring all the time that the best solution is provided to the agents.
• Collect, update, and communicate/share all the necessary details concerning guest arrivals to the lodges daily.
• Respond immediately and accurately to any lodge or accounts queries about guest details.
• Prepare any reports as may be required from time to time.
• Issue accurate invoices and reservations summary to agents
• Arrange all processed vouchers/documents and ensure that they are carefully & correctly archived daily.

Experience & Education:

• Degree or Diploma in Hospitality and Tourism Management
• Excellent up-to-date computer skills (Word, Excel, PowerPoint, itinerary software)
• Good numerical skills
• 3-4 Years of working experience in a similar role
• Excellent communication skills (English & Kiswahili)

Package includes:

• Attractive salary package
• Health insurance for the candidate with immediate family
• Lunch and Transportation

If you see yourself fit for this position with the required experience, then Please send your application letter and CV to careerintanzania@gmail.com before 10^th March 2023.