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Our client is looking to recruit an experienced, qualified, and energetic candidate to join their team in the capacity of a Reservation Consultant with a broad knowledge of Tanzania as a destination.


  • Receive and process all booking requests from all booking channels.
  • Quoting and preparing itineraries.
  • Ensure full payment of bookings is made in line with the booking terms and conditions.
  • Engage, discuss, and provide solutions to agents based on their requirements.
  • Process and issue detailed booking documentation to agents as required.
  • Ensure that records are properly kept and archived in line with company policy.
  • Make follow-ups for provisional bookings and outstanding payments.
  • Promptly confirm bookings, subject to rooms being available and within defined booking policies.
  • Process all reservation inquiries, ensuring all the time that the best solution is provided to the agents.
  • Collect, update, and communicate/share all the necessary details concerning guest arrivals to the lodges daily.
  • Respond immediately and accurately to any lodge or accounts queries about guest details.
  • Prepare any reports as may be required from time to time.
  • Issue accurate invoices and reservations summary to agents
  • Arrange all processed vouchers/documents and ensure that they are carefully & correctly archived daily.

Experience & Education:

  • Degree or Diploma in Hospitality and Tourism Management
  • Excellent up-to-date computer skills (Word, Excel, PowerPoint, itinerary software)
  • Good numerical skills
  • 3-4 Years of working experience in a similar role
  • Excellent communication skills (English & Kiswahili)

Package includes:

  • Attractive salary package
  • Health insurance for the candidate with immediate family
  • Lunch and Transportation


If you see yourself fit for this position with the required experience, then Please send your application letter and CV to before 10th March 2023.

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