Vacancy – Customer Service Representatives

Vacancy – Customer Service Representatives

Contact Seller
Report this advert


A well established company in Arusha is  recruiting two Customer Service Officers for its Arusha Branch.


The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.

Essential Functions:

  • Call customers as assigned in your territory and keep good record.

  • Attending customers who visits the office and serve them promptly

  • Confirm orders with customers and ensure payments are received on time as company policy indicates.

  • Informing customers about the price changes that are made on time.

  • Informing customers about company’s promotions on time.

  • Assisting customers to choose and purchase goods.

  • Submitting daily and weekly report to the Branch Manager in a timely manner.

  • Applying for various departmental expenses.

  • Collecting marketing information as required.

  • Any other duties as may be assigned by your supervisors.

Required Competencies

  1. Customer/Client Focus.

  2. Problem Solving/Analysis.

  3. Time Management.

  4. Communication Proficiency.

  5. Computer Literate

Required Education and Experience

  • Diploma or B.A in Business Administration

  • A minimum of 6 months experience as a Customer Service Officer.

Application Instructions

Please send Only a copy of your curriculum vitae (CV) to

Only shortlisted candidates will be contacted.

Image Gallery

No images.

Map Location