VACANCY: OPERATIONS & GUEST RELATIONS OFFICER

VACANCY: OPERATIONS & GUEST RELATIONS OFFICER

 

At SkySafaris, we:

 

o Deliver an unforgettable experience for each of our guests and do so at every

opportunity.

 

o Respect the SkySafaris Brand Values and demonstrate these in our daily working

life.

 

 

o work as One Team and support each other in everything we do.

 

o take pride in ourselves and in the brand that we represent.

 

o Treat guests and colleagues with dignity and respect, as everyone is important.

 

o never say ‘no’ to our guests.

 

Applications are now being accepted for the following vacancy at Skysafari:

 

 

Position title: Operations Guest Relations Officer

 

Reporting to: Operations

 

Duty station: Arusha, Tanzania

 

Position summary: The Operations and Guest Relations Officer is a professional who will

 

have a dual role with responsibilities in operations as well as Guest Relations functions. The

employee will support and assist the Operations Consultant and the Guest Relations Officer. It

will require flexible hours and will be for a specific time period of 12 months.

 

Area of Responsibilities:

 

– To assist and support functions within the operations department as per

company SOPs;

 

– To carry out Finance functions related to the position and role;

 

– Assist and support the greater team of colleagues;

 

– Guest Meet & Greet functions on arrival and departure;

 

– Guest trip briefings on arrival and pre-departure;

 

– Guest liaison functions throughout the guests journey with the company;

– Stock control of company assets;

 

– Product improvement;

 

– Business Intelligence Reporting;

 

General

• To upkeep a high service standard and smooth operation.
• Observe
• To offer deliberate direction to leadership that is established from analysis.
• Assist the General Manager with any further tasks when required

 

 

Education:

University degree preferable

Computer Literate

 

Experience:

Minimum 3 years in the travel and/or hospitality sector in a similar role with a recognized

company operating in the luxury space.

 

Equal Employment Opportunity:

Skysafari provides equal opportunity and fair and equitable treatment in employment to all

people without regards to race, color, religion, gender, tribe, age, disability, political affiliation,

national origin, or marital status.

 

Our offer:

We offer attractive remuneration, benefits and career progression appropriate to your skills,

qualifications and experience.

 

 

Application:

Please submit your application by e-mail to husna.swalehe@sopalodges.co.tz quoting the

Assistant Operations and Guest Relations Officer in the email header no later than 20th

January, 2023 with a detailed CV & covering letter, demonstrating how your skills and

experience make you the ideal candidate for this position.

Confidentiality assured. Only shortlisted candidates will be contacted

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