WE ARE HIRING!!!!

WE ARE HIRING!!!!

Vacancy: SAFARI OPERATIONS

Our client is looking for an experienced and hardworking Operations Officer to oversee operations at their offices in Arusha.

Duties, Responsibilities & Performance Standards

• Checking and making follow-ups on safari documents.
• Making follow-ups and conforming with suppliers on lunch boxes and confirming with the supplier.
• Checking all the Safari itineraries and briefing.
• Briefing guides, chefs, and porters for trekking.
• Creating and updating Local Market, Imprest, and allowances on Software for Safari and Mountain departures.
• Collecting retirement documents from guides after safari and mountain trekking.
• Check and make a follow-up for flight schedules for all group arrivals and departures.
• Filling mountain departures in Porter’s system and following up when assigning porters
• Briefing transfer drivers of transfers.
• Creating and updating permits in the TANAPA system.
• Creating and updating Kilometers for transfers.
• Submitting Local Market and guide allowance for approval.
• Creating and updating flight vouchers in the SAP.
• Updating Safari and mountain departures PO, Reservation number, and the total amount in the park Fees Excel.
• Confirming and updating lunch box and Hamper Lunch for clients to the supplier.
• Provide brief documents to the guide and collect them for retirement after safari and mountain trekking.
• Taking orders and any duties assigned by the management.

Package includes:

• Attractive salary package.
• Health insurance for the candidate with immediate family.
• Lunch and Transportation.

HOW TO APPLY

If you feel you that you meet the criteria for any of the above positions, please send your CV, Cover letter and Professional Certificates to careerintanzania@gmail.com the subject should read the post you are applying for. YOUR EMAIL SUBJECT MUST READ “APPLICATION FOR OPERATIONS”. An email with no above Subject will not be considered.

Job Vacancy: SALES CONSULTANT

We are looking for a Sales Expert who is fluent in English with a strong combination of Leadership, Decision-making, great customer service skills with an eye for detail, and broad knowledge about the Tanzania destinations in Zanzibar, Northern, Western, and Southern Circuits.

Job Location: Arusha

Responsibilities:

• Prepare itineraries and quotes for the client, and deal with all inquiries from the beginning until confirmation of the booking.
• Communicate with clients via email and phone in a friendly and courteous manner and give accurate and consistent information.
• Responding and handling agent inquiries by e-mail and phone, converting inquiries from clients on the phone and by e-mail into actual sales estimations.
• Ensuring daily updating of all the relevant information i.e., Client’s safari package, allergies, picking time, and landing off to the airport also dealing with last minutes changes.
• Taking care of reservations/cancellations/amendments and preparing your files for the Operations Department, with all correct invoices and client details
• Keeping management informed by daily updates and information about confirmed client bookings.
• Working seamlessly with the reservations, finance, operations, safaris, and sales/marketing teams to ensure the continued growth and success of the respective divisions.
• Good knowledge of sustainability and its practices.
• Other duties as outlined by the Management.

Qualification:

• Experience in Tourism Industry or Sales Management
• Focus on great Customer Experience
• Passionate about creating Tanzania Experiences for Clients

Experience:

• Minimum 3 years of experience as a sales expert or Tour Consultant in the Tourism Industry
• Good written and verbal communication skills in Italian
• Good knowledge about Wildlife, Tanzania, and its national parks.
• Good knowledge of accommodation found in and outside the parks and their specifications.

Package includes:

• Attractive salary package.
• Health insurance for the candidate with immediate family.
• Lunch and Transportation

HOW TO APPLY

If you feel that you meet the criteria for any of the above positions, please send your CV, Cover letter, and Professional Certificates to careerintanzania@gmail.com the subject should read the post you are applying for. YOUR EMAIL SUBJECT MUST READ “APPLICATION FOR SALES CONSULTANT”. An email with no above Subject will not be considered.

JOB VACANCY: CAMP MANAGER

We are looking for an experienced and hardworking Camp Manager to oversee camp operations at our clients’ camps which are located in different National Parks.

Duties, Responsibilities & Performance Standards

• Communicate with the reservation department on the client’s arrival and departure.
• Greet and brief clients with basic information about the camp, managing client services during their stay there to ensure clients have a memorable stay at the camp.
• Resolving any client complaints.
• Inspect client rooms, public areas, and grounds for cleanliness and appearance.
• Oversee assigned duties of staff to ensure cleanliness, safety, and compliance with the set rules.
• Coordinating back of House activities at the camp like maintenance and asset management.
• Managing the movement of staff according to company policy.

General Requirements

• Minimum 2 years of experience in the hospitality industry
• Previous experience working in camps will be highly valued
• Education in Hospitality and Hotel Management is preferable
• Good English speaking, leadership skills, guest-oriented, strong communication skills

HOW TO APPLY

If you feel that you meet the criteria for any of the above positions, please send your CV, Cover letter, and Professional Certificates to careerintanzania@gmail.com the subject should read the post you are applying for. YOUR EMAIL SUBJECT MUST READ “APPLICATION FOR CAMP MANAGER”. An email with no above Subject will not be considered.

Note: Only shortlisted candidates will be contacted. If you do not hear from us, please accept that your application did not meet our requirements. Early applicants will be given first priority.